Terms and Conditions myez8 — Complete Guide for Users

Welcome to myez8 ("Platform", "we", "our"). This document is a legally binding agreement between you ("User", "Member", "you") and myez8 regarding the use of the website, mobile app and all services provided by myez8 under the domain myez8.org.

By accessing, registering, or using any part of the myez8 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which form one comprehensive agreement.

These terms are supplementary to any specific game rules, promotion terms or related policies that may be published from time to time. In the event of a conflict, the specific game or promotion terms shall take precedence for that context.

Myez8 operates as an online entertainment platform offering casino games, sports betting, bingo and a variety of other games. This platform is strictly for entertainment purposes and all players are responsible for their own actions while using our services.

To register and use the myez8 platform, you must meet all of the following eligibility requirements:

• Be at least 18 Years Old on the date of registration
• Be a resident or citizen permitted to use the platform under applicable local laws
• Never declared bankrupt or currently undergoing insolvency proceedings
• Not currently enrolled in any self-exclusion programme on any gambling platform
• Registering in your own personal capacity and not on behalf of any third party

Each user is only permitted to have one (1) active account at myez8. Holding more than one account, whether directly or indirectly, is a serious breach of these terms. myez8 reserves the right to merge, suspend or terminate all duplicate accounts detected.

You are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date. myez8 reserves the right to verify your identity at any time through the KYC (Know Your Customer) process, which may require documents such as:

• MyKad or valid passport
• Bank statement or utility bill as proof of address
• Additional information if requested by our compliance team

Your account password is your personal responsibility. myez8 will never ask for your password through any channel. Please notify us immediately if you suspect any unauthorized access to your account.

Myez8 supports a wide range of payment methods suited for users in Malaysia, including FPX, DuitNow, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, GrabPay and other local bank transfers. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: Deposits are typically credited to your account within 5 to 15 minutes after payment confirmation is received. The minimum deposit amount is RM 30, and the maximum depends on the selected payment method.

Withdrawal: All withdrawal requests will be processed within 15 to 30 minutes after approval, subject to successful KYC verification. The minimum withdrawal limit is RM 50 per transaction. myez8 reserves the right to request additional supporting documents before approving large withdrawals.

• All withdrawals will be returned to the original payment method used for the deposit
• The bank account name must match the registered myez8 account holder's name
• Myez8 is not responsible for any delays caused by the receiving bank.
• Pending withdrawals can be cancelled by the user through the account transaction history section.

Funds in your myez8 account do not earn interest. myez8 holds player funds in accounts separate from the company's operating accounts to ensure the safety of your funds at all times.

Myez8 offers a variety of bonuses and promotions from time to time for both new and existing members. Each bonus offer comes with specific terms that must be read and understood before claiming.

The general principles applicable to all myez8 bonuses are as follows:

• Rollover Requirement: All bonuses are subject to rollover requirements before they can be withdrawn. These requirements vary by bonus type and will be clearly stated in each promotion's terms.
• Validity Period: Bonuses have a set validity period. Any bonus not used within that period will be automatically forfeited.
• Maximum Bet Limit: While rollover requirements remain unfulfilled, the maximum single bet allowed is RM 50 or 10% of the bonus value (whichever is lower), unless otherwise stated.
• Game Restrictions: Some games may be excluded or contribute a different percentage towards rollover requirements. The list of applicable games will be stated in the relevant promotion's terms.

Each user is only eligible to claim the welcome bonus once. Attempting to claim a new bonus through additional accounts constitutes fraud and may result in account termination and freezing of all funds.

All games offered at myez8 use a Random Number Generator (RNG) that has been verified and certified by independent testing bodies such as iTech Labs and eCOGRA. This ensures every game outcome is random, fair and cannot be manipulated by any party.

Game results displayed on the platform are final and binding. myez8 is not liable for any unfavorable outcomes arising from technical failures beyond our control, including internet disruptions, hardware failures, or third-party server issues.

• In the event of a technical failure during an active game, any affected bets will be voided and funds returned to the account balance.
• Any winnings obtained as a result of a software bug or technical error are considered void and subject to cancellation
• Myez8 reserves the right to cancel or modify any ongoing game if there is a valid technical reason.

For Live Casino games, decisions made by the dealer are final. Any disputes regarding live games will be resolved based on video recordings kept by the game provider.

Myez8 platform users are strictly prohibited from engaging in any of the following activities:

• Registering or maintaining more than one myez8 account
• Using automated software, bots, scripts, or unauthorized third-party tools to access or interact with the platform
• Attempted money laundering through the myez8 platform
• Sharing your login credentials or allowing others to use your account
• Committing any form of fraud, including the use of credit cards or payment information that is falsified or belongs to another person
• Exploiting any bugs or system vulnerabilities to gain an unfair advantage
• Using a VPN, proxy, or any other method to conceal your actual location or bypass geographical restrictions
• Submitting a withdrawal request using a payment method different from the original deposit method

Myez8 uses an advanced transaction and behaviour monitoring system to detect unusual activity. If your account is flagged for review, we may request additional documents or temporarily suspend certain activities until the investigation is complete.

Myez8 reserves the right to suspend or terminate a user's account at any time, with or without prior notice, for the following reasons:

• Breach of any provision in these Terms and Conditions
• Submitting false information during registration or the KYC process
• Account inactivity exceeding 12 consecutive months
• Request by the account holder themselves
• Compliance with court orders or directives from relevant authorities

If you wish to voluntarily close your account, please contact the myez8 customer support team. All valid fund balances will be returned to you within 5 business days after the account closure process is complete, subject to the settlement of any outstanding rollover requirements.

Myez8 provides this platform on an "as is" and "as available" basis. We strive to keep the platform running smoothly and without interruption, but we cannot guarantee availability at all times.

To the extent permitted by applicable law, myez8 is not liable for:

• Any financial losses incurred through the use of the platform, including betting losses
• Service disruptions caused by factors beyond our control, including natural disasters, internet infrastructure outages, or third-party actions
• Unauthorized access to your account due to your own negligence in safeguarding your login credentials
• Any device damage or software issues arising from the use of the myez8 platform

Myez8's total liability to you under any circumstances shall not exceed the net deposit amount you have made into your myez8 account in the 12 months preceding the claim.

Myez8 takes our social responsibility to all users seriously. We believe that healthy entertainment must be balanced with awareness and self-control. To support this, we provide a range of responsible gaming tools that you can use at any time:

• Daily/Weekly/Monthly Deposit Limit: Set a limit on the total deposit amount you can make within a specified period
• Loss Limit: Cap the maximum amount you can lose in a single session or within a set period
• Session Time Limit: Set a maximum time limit for each gaming session
• Cool-Off Period: Temporarily suspend your account for 24 hours to 6 months
• Permanent Self-Exclusion: Permanently close your account if you feel it is necessary to do so

Gaming should be an enjoyable form of entertainment, not a source of financial stress. If you find that gaming is starting to negatively affect your daily life, please contact our support team or access the Responsible Gaming for further guidance.

Myez8 reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Users will be notified of any material changes via registered email and an in-platform notice at least 7 days before the changes take effect, except in urgent situations requiring immediate action.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the relevant jurisdiction. Any disputes arising from or related to these terms shall be resolved through arbitration or a competent court.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or contrary to law, that provision shall be deemed severable from the rest of the agreement, and the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the myez8 customer support team, available 24 hours a day, 7 days a week via live chat or email on the platform.